Shipments and returns
Your pack shipment
Packages are generally dispatched within the same working day (order before 11:00 am) of payment and are shipped via Australia post with tracking and drop-off without signature. If you prefer delivery by Express post with the required signature, an additional cost will be applied. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to the total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.